Many smaller job shops have paid the price for allowing a single customer to represent a large percentage of their business. Current trends demand diversification in terms of customers and markets served if a shop wants to survive the day and grow over the long term. That said, many shops like to talk about the investments they've made in machinery and other products that allow them to produce a wide array of parts for varying markets in differing sizes and shapes. But perhaps one of the most interesting studies in both product diversification and machinery support can be found at Brighton NC Machine in Brighton, Michigan.
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