Determinants of RFID adoption intention by SMEs: an empirical investigation

摘要

Radio frequency identification (RFID) technology has been considered as one of the 10 technologies that will transform firm across industries. However, the adoption and use of the technology has been slower than predicted, mainly because of technological, organisation and environment factors related to RFID. This study develops a conceptual model that explores the role that technological, organisational, environmental and managerial characteristics of small and mid-sized enterprises (SMEs) play in their intention to adopt RFID technology. To test the model, a web-based survey was administered to 453 SME managers from the USA, the UK, Australia and India. Logistic hierarchical regression is used to test the proposed model. Implications for RFID technology research, theory and practice are discussed.