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Northumbria international conference on performance measurement in libraries and information services

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1.Activity-based costing as a performance tool for library and information technology services

机译：基于活动的成本为图书馆和信息技术服务的性能工具
- 作者：Trevor Gerdsen
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
2.The Libecon Project: Library statistics for international benchmarking and advocacy

机译：libecon项目：国际基准和宣传的图书馆统计数据
- 作者：Phillip Ramsdale;David Fuegi;John Sumsion
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
3.The Forging of Consensus: A methodological approach tc service quality assessment in research libraries - the LibQUAL+~(TM) experience

机译：共识的锻造：研究图书馆中的方法论方法TC服务质量评估 - LibQual +〜（TM）经验
- 作者：Colleen Cook;Fred Heath;Martha Kyrillidou;Duane Webster
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
4.A Decade of User Surveys: Utilizing and assessing a standard assessment tool to measure library performance at the Univerity of Virginia and University of Washington

机译：用户调查的十年：利用和评估标准评估工具，以衡量弗吉尼亚大学和华盛顿大学的大学
- 作者：Steve Hiller;Jim Self
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
5.Electronic services and library performance measurement: A definitional challenge

机译：电子服务和图书馆性能测量：定义挑战
- 作者：Peter R. Young
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
6.Academic Research Library Support of Sponsored Research in the United States

机译：美国赞助研究的学术研究图书馆支持
- 作者：Brinley Franklin
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
7.Meaningful measures for individuals' realities: evidence from the JUBILEE project

机译：个人现实的有意义的措施：来自Jubilee项目的证据
- 作者：Linda Banwell;Pat Gannon-Leary
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
8.'L'appetit vient en compa rant': the Swiss Benchmarking Project

机译：“Appetit来自Compa Rant”：瑞士基准测试项目
- 作者：Ulrich Niederer
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
9.Recent developments to the national framework to evaluate public library performance in the UK

机译：最近对国家框架的发展，以评估英国的公共图书馆表现
- 作者：Phillip Ramsdale;Martin Jennings;David Fuegi
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
10.'BIX - the Library Index' A German benchmarking project for public libraries

机译：“BIX - 图书馆索引”公共图书馆的德国基准测试项目
- 作者：Petra Klug
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
11.Measuring performance within the bidding culture

机译：测量招标文化中的性能
- 作者：Kathryn Ray;Graham Coulson;Dr. Ken Harrop
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
12.Performance indicators for the ISTAR Project

机译：ISTAR项目的绩效指标
- 作者：Robert Davies;David Fuegi
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
13.Information policy-based indicators to assess US federal websites: methods and issues

机译：基于信息策略的指标评估美国联邦网站：方法和问题
- 作者：Charles R. McClure
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
14.Developing performance measurement and quality evaluation in Estonian research libraries: Survey of current situation

机译：爱沙尼亚研究库中的绩效测量和质量评价：现状调查
- 作者：Anu Nuut;Aira Lepik;Toomas Liivamaegi
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
15.Technology: Pied Piper or playground bully? or, creating meaningful measures using emerging technologies: separating the reality from the myths

机译：技术：吹笛者或游乐场欺负？或者，使用新兴技术创造有意义的措施：将现实与神话分开
- 作者：Christine M. Koontz
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
16.Welfare or Wisdom?: Performance measurement of information skills education

机译：福利或智慧？：信息技能教育的绩效测量
- 作者：J Stephen Town
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
17.Library Web User Survey - Designing Online Access

机译：图书馆网络用户调查 - 设计在线访问
- 作者：Carole A. George
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
18.The attributes of information as an asset, its measurement and role in enhancing organisational effectiveness

机译：信息属性作为资产，其测量和提高组织效率的作用
- 作者：Charles Oppenheim;Joan Stenson;Richard M.S. Wilson
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
19.Facilitating Scholarly Communication: cost and benefits of a Digital University Press

机译：促进学术沟通：数字化大学出版社的成本和福利
- 作者：Anna Maria Tammaro
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
20.E-Metrics: measures for electronic resources

机译：电子指标：电子资源的措施
- 作者：Rush Miller;Sherrie Schmidt
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
21.Developing national data collection models for public library network statistics and performance measures: Project update

机译：开发公共图书馆网络统计数据和绩效措施的国家数据收集模型：项目更新
- 作者：John Carlo Bertot;Charles R. McClure
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
22.Setting standards for library and information service outcomes, and service quality

机译：设置图书馆和信息服务结果标准，以及服务质量
- 作者：Rowena Cullen
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
23.Made to Measure: developing client-oriented statistics

机译：衡量：发展客户至上的统计数据
- 作者：Claire Creaser;J Eric Davies
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
24.Cost/Benefit Comparison of Print and Electronic Journals in a University Library: A Progress Report

机译：大学图书馆印刷品和电子期刊的成本/效益比较：进度报告
- 作者：Jennifer K. Sweeney
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
25.Impacts outcomes: searching for the most elusive Indicators of academic library performance

机译：影响与结果：寻找最难以捉摸的学术图书馆表现指标
- 作者：Karin de Jager
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
26.Preliminary statistics and measures for ARL libraries to describe electronic resources and services

机译：描述电子资源和服务的ARL图书馆的初步统计和措施
- 作者：Wonsik Jeff Shim;Charles R. McClure;John Carlo Bertot
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
27.Developing Meaningful Measures for Electronic Reference Services: New Technology, Old Questions

机译：开发有意义的电子参考服务措施：新技术，旧问题
- 作者：Eric Novotny
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
28.Developing Service Quality Measurement Skills Through an Online Course for Librarians

机译：通过在图书馆员的在线课程开发服务质量测量技能
- 作者：Danuta A. Nitecki;Toni Olshen
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
29.Revising a standard in a time of constant change: The NISO Library Statistics and Performance Measurement Forum

机译：在不断变化的时间内修改标准：NISO库统计和绩效测量论坛
- 作者：Patricia Harris;Denise M. Davis
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
30.A New Look At Service Level Agreements

机译：新看服务级别协议
- 作者：Steve Thornton;Chrissie Stewart
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
31.Dimensions of Leadership and Service Quality: The Human Aspect in Performance Measurement

机译：领导力和服务质量的尺寸：性能测量中的人类方面
- 作者：Niels Ole Pors
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
32.Scaling for the LibQUAL+~(TM) Instrument: A comparison of desired, perceived and minimum expectation responses versus perceived only

机译：利用+〜（TM）仪器的缩放：仅对所需，感知和最低期望的比较与感知相比
- 作者：Colleen Cook;Bruce Thompson
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
33.Academic Quality Improvement Project (AQlP) and accreditation: When assessment is not optional

机译：学术质量改进项目（AQLP）和认证：当评估不是可选时
- 作者：Jeffrey N. Gatten
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
34.Performance Measures for 21 st Century Libraries

机译：21世纪图书馆的绩效措施
- 作者：Peter Brophy
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
35.Changes in usage, usability, and user support

机译：使用，可用性和用户支持的更改
- 作者：Denise A. Troll
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
36.Culture of Assessment as a Catalyst for Organizational Culture Change in Libraries

机译：图书馆组织文化变革的催化剂评估文化
- 作者：Amos Lakos
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
37.User-Framed Library Services At Arizona State University West

机译：亚利桑那州立大学西部的用户框架图书馆服务
- 作者：Marilyn Myers
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
38.Developing outcome-based indicators: Resource's learning and access standard

机译：基于结果的指标：资源的学习和访问标准
- 作者：Gina Lane
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
39.Surveying users of electronic library services by telephone

机译：通过电话调查电子图书馆服务的用户
- 作者：Sebastian Mundt
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
40.Service quality in cataloging: The experience of the University of Kansas Libraries

机译：编目中的服务质量：堪萨斯大学图书馆的经验
- 作者：George E. Gibbs
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
41.Strategic Uses of Evaluation and Performance Measurement

机译：评估和性能测量的战略用途
- 作者：Geoffrey Ford
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
42.Assessment of academic libraries in Andalusia (southern Spain): an EFQM-compliance guide

机译：安达卢西亚学术图书馆评估（西班牙南部）：efqm-compliance指南
- 作者：Miguel Duarte Barrionuevo;Aurora Marquez Perez
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年
43.The Association of Research Libraries Statistics and Measurement program: From descriptive data to performance measures

机译：研究库统计和测量计划的协会：从描述性数据到性能措施
- 作者：Julia C. Blixrud
- 会议名称：《Northumbria international conference on performance measurement in libraries and information services》 | 2002年