Scott Burroughs, vice president of Mather & Sons Pump Service Inc. in Vancouver, Washington, provides an update on how the irrigation market is doing, the biggest issues facing irrigators, and how permit denials for residential irrigation exempt wells are affecting business.In addition, Burroughs shares the most common pieces that are overlooked that are required for an efficient irrigation system as well as how Mather & Sons Pump has successfully gone about recruiting and hiring new employees.Jim LaPorte, owner of Mudslayer Mfg. in Guthrie Center, Iowa, takes time while traveling to explain why his Limited Access M350 portable mud and solids management system is popular in the water well and geothermal markets as well as shares business advice and hiring tips. LaPorte stresses that at the end of the day, customer service is everything. He says the last consideration when making a customer service decision should be cost. A company's reputation is everything, according to LaPorte, so he recommends ensuring a company provides the best customer service possible.
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