360-degree training gives sewer workers full picture

摘要

How do you prepare employees for a job that could involve plunging into confined spaces in dark sewers, and coping with the sometimes grim conditions encountered, while making practical decisions on the spot that will help customers experiencing blocked drains? Technology has provided part of the answer at the Slough offices of Lanes Group, the drainage contractor for Thames Water, where a 360-degree projection theatre called the Igloo is being used as a training tool.