The Do's and Don'ts of Global IT Consolidation

摘要

Vanguard CTO and principal of global investment systems Carol Dow shares insights gained during the firm's multiyear transition to a global shared services IT model. Do get commitment from the top. "Having buy-in from both business and IT leadership is critical," Dow says. "Such a major endeavor requires cooperation and collaboration enterprisewide." Don't underestimate the change management required. "It's about the business and IT," Dow notes. "How you will deal with different regions, time zones, environments and cultures needs to be well planned."