Top 10 Trends In Services Globalization 2009

摘要

The tsunami of the global economic downturn continues to impact the foundation of the outsourcing industry both near and long-term. Service providers are already feeling the effects of decreased margins and employee downsizing, while service buyers are reducing IT budget allocations for outsourcing engagements. This in turn has caused a cascading effect across the industry-evidenced by drying pipelines, cancelled bookings and increased pressure to deliver value beyond cost.