机译:定义业务流程的成熟度。追求卓越的旅程
a Faculty of Business Administration and Public Administration, Department of Management and Informatics, University College Ghent, Ghent, Belgium b Faculty of Economics and Business Administration, Department of Management Information Science and Operations Management, Ghent University, Ghent, Belgium c Faculty of Applied Economics, Department of Management Informatics, University of Antwerp, Antwerp, Belgium d Faculty of Business and Economics, Department of Management Informatics, K.U.Leuven, Leuven, Belgium;
机译:定义业务流程的成熟度。追求卓越的旅程
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