It's a question of logic

摘要

Nobody questions the build quality of cars any more. Car makers have made today's cars about as reliable as they can be. Yet they still struggle to deliver their cars with the same reliability. How many dealers guarantee the model you want, when you want it? Customer demand for shorter lead times and reliable delivery means car makers are now tackling their supply chain logistics in the same way they got to grips with quality 20 years ago — with programmes of supplier evaluation and continuous improvement. And their latest weapon is a 92-page questionnaire for assessing the logistics performance of suppliers.