New Personnel Claims Computer Program: PCLAIMS

摘要

This fall, the U.S. Army Claims Service (USARCS) fielded a new computer program to process personnel claims: the Personnel Claims Army Information Management System (PCLAIMS). The new program permits Army claims offices and the USAPvCS to track personnel claims, much like the current personnel claims database. The program will also allow claimants to file personnel claims online, a feature that is not available through the current database.rnThe new computer program is designed to replace the Personnel Claims Management System, which was taken offline in May 2008 because of security concerns. For the past year, claims offices had been tracking claims using the personnel claims database, which was developed over twelve years ago and did not permit online filing. The new program, PCLAIMS, has all of the features of the old Personnel Claims Management System and the older personnel claims database but is more robust.