Priorities

摘要

AJ100 practices are showing an increasing concern with their staffs'happiness. Asked to allocate Ioo points across six factors that might be considered to contribute to the success of a practice, they once again ranked client satisfaction and repeat business highest but 'being a good place to work' is now in second place, swapping places with 'creativity'. Client satisfaction and repeat business took 22.8 per cent of the allocations - marginally higher than last year, with two of the 83 respondents awarding it half the available points. Ten per cent was the lowest allocation to this priority.