Adoption of Internet services in the Acceding and Candidate Countries, lessons from the Internet banking case

摘要

Little is known about the dynamics of adoption of Internet services in general in the Acceding and Candidate Countries (ACCs). Retail Internet banking, however, is one of the most developed e-services and, the drivers and barriers for the adoption of Internet banking are likely to be relevant to other sectors' e-services. They may also shed light on the underlying supply/demand dynamics. Information Society in general, and the adoption of Internet banking in particular. Policy options to address these are also suggested.