User emotion analysis in conflicting versus non-conflicting regions using online social networks

摘要

Society plays a vital role in maintaining the emotional health of an individual. People living in conflicting zones are emotionally degraded and often hold more negativity than the people living in serene areas. Nowadays, analyzing the emotions shared on social networking websites is an ongoing topic of research. In this paper, we presented the potential of user data available on the Facebook website in distinguishing the emotions of netizens in conflicting versus non-conflicting areas. We collected the Facebook posts of the users living in Kashmir (conflicting region) and Delhi (non-conflicting) with the help of two source accounts. Plutchik's eight basic emotions, namely, fear, anger, sadness, joy, surprise, disgust, trust and anticipation have been used to determine the emotion state of a user. Based on two well-known lexicons, namely, EmoLex and Empath, a new dictionary called MoodBook is designed to determine the user emotions from their posts.