Fixit

摘要

I have already sent you a message about a problem in my MP4 player. My player is not playing video files even in the supported MP4 format. I got your reply in which you have asked about the details of the player. It is a Sony MP4 player; model no is NWZ-S615F (B). They also provided a CD with the player that contains Windows Media Player 11. In the instruction manual, it is clearly written that I have to use this player only to load the video file. But the installation process of WMP11 failed in my system. It shows a dialogue box which says that the version of Windows that I am using is not genuine. So I can't use that software also. I have used software named video convert premier to convert the video file in a particular format to MP4 format, but the player doesn't support that format too. What should I do?