Five steps of outcome-based planning and evaluation for public libraries,

摘要

Public libraries can no longer continue to move forward with the mentality of "if we build it they will come." We are competing for the time and attention of people in the community and must be deliberate in determining their needs. Five Steps of Outcome-Based Planning and Evaluation for Public Libraries offers a plan that will help public libraries design and develop new programs and services that meet community needs. Following the steps outlined in this book will provide administrators with evidence to demonstrate public libraries are essential to the wellbeing of a community.