User Innovation Management: A Handbook

摘要

User Innovation Management shares new participatory collaboration approach that engages users in designing solutions. User innovation management (UIM) is a method based on the 3Cs theme (Cooperation, Context, and Concept), with steps and techniques related to each. Kanstrup and Bertelsen also created an electronic digital toolkit, eUIM, that "supports the planning of the UIM process. . . . with steps, questions and techniques" (p. 12).