As they turn to virtual education and consulting, companies are building out new cloud-based, prescriptive assessment tools. Their efforts are being enabled by artificial intelligence, machine-learning programming and and natural programming language (NLP). IBM's Watson, a learning computer that deploys A.I. to solve many types of complex problems, is just one example of that trend. With many employees now working from home, organizations and staff have begun to embrace online education, using asynchronous learning techniques and virtual education. The logical progression for consulting is to move online as well. Survey techniques and tools for achieving that goal have expanded tremendously over the last two years, and companies are now offering unique and cost-effective approaches toward that end. As the practice matures, companies will electronically receive profiles of employees' talent levels and degree of alignment with company goals. But companies must adopt certain tactical action plans in order to ensure a roadmap for success.
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