Building foundations

摘要

Good training helps deliver confidence and competence but, inevitably, much of it focuses on individual skills and safety and not enough on teamwork and group responsibilities. To truly breed confidence, training, as well as adding to knowledge and understanding, should encourage and test levels of skill. It should also be able to root out ill-founded confidence, showmanship and lack of empathy with fellow workers. The best training programmes will encourage a strong team ethic and an understanding of human characteristics. They help trainees understand not only the technical elements of the work they need to do but also the value of shared responsibility and adherence to agreed procedures. They are not rushed, or too brief, and follow a set syllabus. Independent assessment of trainees at the end of the training further contributes to building competence and confidence.