The Office of Rail and Road (ORR) launched a market study on March 14 into the supply of ticket vending machines and automatic ticket gates. In 2016/17 ticket sales through ticket vending machines totalled a value of £2 billion, 20.2 per cent of total passenger revenue, while automatic ticket gates are mainly fitted to prevent fare evasion, which is estimated by train operating companies to cost the industry more than £200 million per year.
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