Off to a Good Start

摘要

Clause 6.2.6 of the U.S. supplement for the International Organization for Standardization's (ISO) auditing standard provides guidelines for establishing initial contact with the auditee. The auditee usually knows there is going to be an audit but doesn't yet know the specifics. ANSI/ISO/ASQ QE19011S-2004, Guidelines for Quality and/or Environmental Management Systems Auditing, says the initial contact with the auditee for the purpose of arranging the actual audit can be formal or informal. The dictionary definition for "informal" stipulating the required communication methods. The letter could be signed by the audit team leader and audit program manager, with an optional cover letter signed by the person or the representative of the organization that requested the audit (audit client).