Social media 101: Protecting your domain

摘要

A public works director hires a consultant to manage a high-profile project, and set up a website for public input stages. The site is so successful, the agency keeps it to provide project updates. One day, the director receives a phone call from a constituent asking why the site was replaced with one offering objectionable content. The director checks and discovers images and text no agency wants to see on its website. If someone hacked into the site, the fix can be made by removing what the hacker posted or taking down the server until the site can be re-established. But if the agency or consultant no longer has access to the site, it may face a much larger problem-and may not be able to delete the material.