Five-Why Method of Change

摘要

"Success in any change [initiative] is largely dependent on identification of the real problem or issue. Many times the obvious problem is masking an obscured larger issue," Moe Glenner writes in his blog post, "The Five-Why Method of Change" As an author and founding CEO of the company PURELogistics, Glenner has made a career out of exploring concepts behind change initiatives. He explains how the five-why method offers an innovative way to problem solve by identifying the root cause of any issue through a series of why questions.