It is the latest technology revolution transforming the face of business. And even if you haven't heard of "cloud computing", you are almost certainly already using it - through your personal email account or Facebook. The term simply describes information technology products accessed online rather than stored on your desktop or in the bowels your company's IT department. And there is nothing pie-in-the-sky about the cloud - GigaOM Research expects the total worldwide market for cloud computing to reach $158.8 billion by 2014. So what can the cloud do for your business? One expert cites three main areas that can benefit from the technology. The first is infrastructure - virtual servers can replace those that are physically located in your office. Second, business platforms for customer relationship management - and even telephone systems - can be provided.
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