摘要:This paper describes the application of workflow technology for cable network BOSS system, introduces the conception of workflow technology and specifically studies the architecture and process of workflow platform. The application of workflow based order and work order for cable network is introduced.%本文描述了工作流技术在广电全业务运营支撑系统中的应用,介绍了工作流技术的概念,重点对广电全业务运营支撑系统工作流平台整体架构和工作流程两方面进行了研究,最后介绍了基于工作流的订单和工单在广电BOSS中的应用。