Much of what matters in management is hidden from view. That's why, this issue, we are exploring the unwritten truths that need and deserve an airing: why so many leaders lie (page 46); why the trivial and the mundane can destroy your business if you aren't careful (page 60); and why you need to manage your energy as well as your time (page 54). At CMI's annual conference, the great leaders present reminded me of another largely unwritten truth - that much of management isn't management at all. Indeed, it's quite the opposite. Rather than managing people, weaker leaders retreat to a comfort zone of command and control. Motivating people, inspiring them to encourage others and developing their strengths all become casualties of a culture that, too often, has become more about locking people in than setting them free.
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