When 'World-Class' Doesn't Work

摘要

Is there anybody out there? Maybe it's a sign of aging, or possibly paranoia setting in, but I find myself asking that question more and more.rnAnd anybody is not just anybody. As I look around the industry, the anybody of yesterday is not the anybody of today - or tomorrow.rnIn years past, when I asked the question, the "anybody" I was referring to was competitors. Over the past dozen years, so many companies, especially in North America, have vanished. Many were proud icons of the industry. Some were fast-moving Tier 1 "players," and many were the local companies that quietly made up the industry. Regardless of size, stature or location, the industry has fewer of those anybodies.