Trimble improves uptime through technical support

摘要

Trimble has introduced an innovative new solution that reduces downtime for machines and job crews using Trimble Connected Site solutions. Trimble Remote Assistant provides real-time technical support to field crew personnel or earthworks machine operators, without the time and cost of waiting for a technician to drive to the construction site. As a key feature of the Trimble Connected Site for construction, Remote Assistant offers significant benefits to both workers on the job site and support personnel in the main office. Less downtime waiting for a resolution can mean better site productivity, less fuel waste and a better bottom line.