Utility Thrives With New Employee Effectiveness Measurement System

摘要

In today's ever changing and increasingly competitive energy industry, utilities continue to search for new ways to achieve operational excellence. As part of its ongoing efforts, Union Gas successfully developed a new measure in 2008 called Overall Employee Effectiveness (OEE). This measure was developed to help support continuing efforts around process improvements and cost leadership in the Distribution Operations function at Union Gas. In particular, this measure was designed to be a comprehensive measure to support a workforce of nearly 500 employees conducting field pipeline maintenance, standard practice work (i.e., leak surveys, inspections etc.) and meter work across the Union Gas' franchise in Ontario. Although the measure was developed around this specific piece of work, it encompasses the entire work cycle from initial planning, to execution, to checking or verification of the work after it is complete.