Facilitating Knowledge Management and Knowledge Sharing: New Opportunities for Information Professionals

摘要

"I just found out that she has three file cabinets full of the infor- mation we've spent months collecting! I had no idea that her department was interested in this, too!" "I know I can get all of this information from within the company, but it's easier to pay for it again." "If we could put the two databases together, we would have some truly useful information." Do any of these scenarios sound familiar? Most people in medium-to-large-institutions are familiar with the problems associated with information transfer, both in terms of technical and non-technical issues. Information transfer is tough, whether you're dealing with the technology of combining different file formats, making a collection of information available remotely, trying to increase awareness that information has already been collected and organized, or convince someone to update an important chart.