Getting to 'Real-Time' Knowledge Management: From Knowledge Management to Knowledge Generation

摘要

As our company begins to design Knowledge Management processes and systems, I have made an effort to look at as many existing systems as possible, and to understand their content as well as the system under which they run. While I have been impressed by the systems themselves, especially those which emulate the Internet and therefore please the average user, I have wondered at the value of the content being provided. Many of them may be works-in-progress that have started by presenting the easiest content first, but many seem to provide elaborate document management rather than actual knowledge management.