Leader-Member Exchange in Nonprofit Sport Organizations The Impact on Job Satisfaction and Intention to Stay from the Perspectives of Volunteer Leaders and Followers

摘要

Numerous human resource studies examining the relationship between leaders and followers have found that employees' high levels of leader-member exchange (LMX) are associated with higher job satisfaction and a greater intention to stay with their organizations. Considering the nature of voluntary work in nonprofit sport organizations, leader-member relations may be one of the most important factors influencing volunteer workers' commitment. This study examines the influences of LMX dimensions (Affect, Loyalty, Contribution, and Professional Respect) of volunteer leaders and followers on job satisfaction and assesses the influences of LMX dimensions and job satisfaction of volunteer leaders and followers on intention to stay with their organizations. The findings imply a strong value in positive reciprocal relationships between leaders and followers for enhancing job satisfaction and retention.