COMPLAINTS DEPARTMENT

摘要

The queue was long again, but Elise couldn't stay at home watching her crop shrink and shrivel while she waited for an electronic reply from the QuickLife complaints department. Mud and straw were caked onto her boots. She clicked her heels surreptitiously. Some of the mud flaked off. The man in front of her smelled of poultry. He slowly scratched the sunburn on the back of his neck. At last, she was led into an interview room where a younger woman with a headset and fuchsia lips waved her to a chair. "You asked to see a supervisor, Miss Green. I am Tanaivin Biss." "And I am angry," Elise said, the wait not having improved her temper, "at the way QuickLife is attempting to acquire my land." "Please state your complaint as either a product fault or a customer service delay." Elise leaned back in her chair. She plonked her boots, one at a time, onto Tanaivin Biss's glass desktop and waited for the shower of mud flakes to settle.