BEING NERVOUS IS NATURAL

摘要

Shop owners are becoming more aware of what the independent shop owner and our sector must do to ensure its future prosperity. It has nothing to do with purchasing commodities for a better price, creating more shop activity or finding more customers to sell to. It is a dramatic shift change in business culture, and it is making many shop owners very nervous in the sense they are asking themselves, "Am I up to this," "Can I do this" and "Will I understand this?" It is natural to be nervous about something when you are entering unexplored territory. This new territory is business management-understanding what your shop's numbers really mean and specifically what they are telling you about your business.