Prof Michael West is a world class academicand infl uencer and his work has had aprofoundly important impact in the NHS.Michael’s work on compassion isn’t justrelevant to the NHS however. In thinkingabout the qualities we would like to seefl ourish in our future work and lives, I can’tthink any of us would argue that we alreadyhave enough.While reading this NHS-focused article, bearin mind that the term ‘NHS’ can simply bereplaced with ‘local public services’. We aresure it will resonate very strongly:
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