Technological advances improve communication

摘要

The county council prides itself on delivering services in innovative ways tailored to local people's needs. Now two years into its ambitious ￡32 million "Putting People First" change management programme, the foundations are laid for a far-reaching redesign of services with one aim - to improve life for local people. Acting Deputy Council Leader Anne Western says: "Advances in technology are enabling us to communicate with local people in several different ways, according to their preference.