IBM TRIES TO REDEFINE ASSET MANAGEMENT

摘要

IBM's integrated service management strategy takes traditional asset management up a notch - or two, or three -by combining industry frameworks, management software, and best practices required to holistically manage infrastructure, people, and processes across the service delivery chain.rnIn IBM's "Smarter World" concept, integrated service management (ISM) plays an important role, said Al Zollar, general manager of IBM's Tivoli Software division during his keynote presentation at the IBM Pulse conference in Las Vegas in February.