Parcel express roundtable: Solving parcel's perplexing puzzle

摘要

When we conducted this roundtable last January, DHL was exiting the U.S. and our panel of experts was contemplating how a "slugfest" between UPS and FedEx would play out. And while shippers waited to see if service levels would weaken, USPS was waiting in the wings to pick up the pieces. At the time, it seemed that the biggest worry most industry insiders had was whether duopolistic pressure would prevail in a marketplace already under severe strain.