Coming off of a year in which many aspects of everyday life have fundamentally changed, market conditions in the highly competitive parcel express market have gone into overdrive, with e-commerce activity climbing to unprecedented levels. This resulted in a much longer peak season, elevated rates, tighter capacity and more challenging service conditions. What's more, the effects of the pandemic have only bolstered the impact the duopoly of UPS and FedEx has on the market, while Amazon remains laser-focused on adding logistics and shipping capabilities. On top of that is the growing presence of last-mile service providers-an emerging sector that shows no signs of slowing down. In turn, this confluence of events is keeping shippers on high alert in regards to how they approach rates, pricing, service levels and capacity commitments.
展开▼
