The Challenges of Knowledge Sharing in Practice: A Social Approach

摘要

'There is power in an understanding of information behaviour and in an understanding of the construction of shared knowledge and how it is affected by the social identity of a group". "Capturing, recording, using and sharing knowledge and information, providing vital support to every aspect of our business, is more than ever critical to our success... You must have a very good understanding of what makes for effective knowledge and information management, as well as a track record of successful programme management and strong strategic, communication and analytical skills". The first quotation is from the final paragraph in Widen-Wulff's text, which aims to show that "the social dimension" needs to be considered, as well as the "technical, managerial, personal and social challenges" faced in understanding how knowledge is understood, collated and kept sustained. The second is from an advertisement for a new post of Head of Knowledge and Information Management for the Parliamentary and Health Service Ombudsman, based in London.