IS YOUR ORGANIZATION SAFE ENOUGH TO SOAR? CREATING INTERACTION SAFETY

摘要

Interaction safety is a key to building trust, inclusion, and collaboration in the workplace. It takes conscious actions by leaders to create an environment where ideas flow, where people feel free to speak up, where individuals and teams can do their best work together. When interaction safety is a part of the organizational culture, more ideas are shared and greater efficiencies in process and improvements in quality happen. Information is shared quickly, silos break down, and problems are made visible. As people speak up, fewer mistakes are made. Collaboration spurs innovation and the organization becomes a magnet for talent. When people feel safe enough to share, individuals and the organization soar.