The Innovator's Dilemma as a Problem of Organizational Competence

摘要

Christensen's (1997) concept of disruptive innovation has had a dramatic effect on both practice and scholarly research. It has reminded us of just how difficult it can be for an established firm to respond to significant shifts in the environment, throwing into high relief problems of cognitive framing and resource allocation. In my view it also makes another critical contribution: It highlights the role of market-facing competence in shaping a firm's response to disruptive innovation, opening up an important new field for future research.