A Method to Quantify Residents’ Jargon Use During Counseling of Standardized Patients About Cancer Screening

摘要

Jargon is a barrier to effective patient-physician communication, especially when health literacy is low or the topic is complicated. Jargon is addressed by medical schools and residency programs, but reducing jargon usage by the many physicians already in practice may require the population-scale methods used in Quality Improvement.