Differences in Perspectives regarding Labor Productivity between Spanish- and English-Speaking Craft Workers

摘要

The influx of Hispanic workers helped the U.S. construction industry alleviate its shortage of craft workers in the last decade. In 2009, Hispanics accounted for nearly a quarter (22.5%) of the construction workforce in the United States. However, no research has been conducted to examine how various factors influence Hispanic craft workers' productivity. This paper analyzes the data from a nationwide survey to obtain craft workers' perspective on construction productivity. The respondents were categorized as Spanish- or English-speaking workers according to their declared primary language, irrespective of their ethnic background. The findings reveal that Spanish- and English-speaking craft workers generally agreed on the priority of the factors affecting labor productivity. However, Spanish-speaking workers rated factors associated with supervisor direction, safety, and labor more severely than English-speaking craft workers. Meanwhile, English-speaking craft workers perceived factors related to engineering drawing management as being more detrimental to productivity than did Spanish-speaking craft workers. Specifically, in comparison with English-speaking craft workers, Spanish-speaking craft workers experienced more severe issues with communicating with their supervisors, pay and monetary bonus for good performance, and lack of training on safety, health, and skills. These findings should be valuable for project management to effectively improve labor productivity of their Spanish-speaking craft workforce.