INFORMATION TECHNOLOGY AND SIX SIGMA IMPLEMENTATION

摘要

The Six Sigma methodology for quality improvement is a system of many concepts, tools, and principles. This paper discusses the basic concepts of the Six Sigma Process Improvement Methodology, presents various computer applications to demonstrate the value of information systems and information technology (IS/IT) in this methodology, and finally, presents an actual case where some of these applications were used to help a major corporation save over $2 million. It is hoped that the focus on IS/IT shows how powerful Six Sigma can be when aided by the latest computer hardware and software technology. The strategic use of IS/IT within the Six Sigma methodology will go a long way in making things easy for professionals to incorporate the principles as part of their everyday work routine.