Resilience and Resilience Engineering in Health Care

摘要

Resilience is present in working systems and contributes substantially to operators' ability to respond to disturbances large and small. Although the study of resilience is in its early stage, many of the compelling examples of resilience in action come from health care. This is not a coincidence; disturbances are common, and the education and training of professionals emphasizes thoughtful, deliberate response to disturbances. Many environments in health care (such as the ED) serve as a limin-al, buffering space between the predictable and orderly world of the hospital and the often tumultuous and unrestrained world outside it. Resilience examples are easily found here but resilience itself we believe to be ubiquitous across medical practice.