Developing performance management in a local strategic partnership: context and issues

摘要

Purpose - The purpose of this paper is to cover problematic issues concerning context, culture, strategy and processes affecting the development of performance management in the City of Stoke-on-Trent local strategic partnership (LSP) between 2005 and 2007.rnDesign/methodology/approach - The author consulted LSP stakeholders and drew on selected literature on strategy and aspects of soft systems methodology (SSM).rnFindings - The paper enables the appreciation of performance management as involving various strategic-related business processes. The development of such processes, in response to central government, represented a rationalising and corporate approach to management. Originality/value - The paper draws upon different but complementary research approaches and provided an SSM-style conceptual model of a partnership and its focal management set within a complex context.