Development of a methodology to assist manufacturing SMEs in the selection of appropriate lean tools

摘要

Purpose - The purpose of this paper is to develop a methodology that can help small and medium enterprises (SMEs), in the manufacturing sector, to select an appropriate lean tool for the company which will maximum benefits from adopting the tool. Design/methodology/approach - This study focuses on the selection of an appropriate lean tool for manufacturing SMEs. The methodology contains a quantitative approach that can assist SMEs in identifying the appropriate lean tool. A literature review, collation of experts' opinions via a questionnaire and a case study (to provide a guideline as to how the developed methodology may work) are presented in this research. Findings - The findings revealed that the proposed methodology was effective in identifying the appropriate lean tools for companies, according to the key performance indicators in the manufacturing SME sector. Practical implications - The developed methodology can be used by manufacturing SMEs as a decision support system to enable the representatives of the company to make an informed decision regarding the selection of the most appropriate lean tool (i.e. that will address the most important issue that the company is experiencing). The strength of using this methodology is that appropriate lean tool can be ascertained relatively easily and inexpensively. There is the prospect of this methodology being applicable to most types of SMEs. Originality/value - This methodology has proven to be useful for recommending the application of lean tools in a company's attempt to become lean, bridging the gap identified in the literature review.