ENHANCING ORGANISATIONAL INFORMATION FLOW AND KNOWLEDGE CREATION IN RE-ENGINEERING SUPPLY CHAIN SYSTEMS: AN ANALYSIS OF THE U.S. AUTOMOTIVE PARTS AND SUPPLIES MODEL

摘要

The ongoing initiative of business process re-engineering in organisations has largely been attributed to innovations in information technologies that have enabled firms to increase productivity in their operations. The following paper addresses essential concepts in supply chain networks and describes the systems approach the U.S. automotive industry has implemented to augment their supply chain management initiatives. The focus of re-engineering the supply chain is enhanced data capture and analysis of activities in various segments of the chain which augments organisational information flow and knowledge generation resulting in communication of proactive decision making throughout the supply network to maintain operational efficiency.