OPENNESS IN PRODUCT AND PROCESS INNOVATION

摘要

Open innovation has generally been explored in terms of improved innovation performancenvis-à-vis product/service innovation performance. However, the process innovation isnoften ignored in the open innovation literature. In this study, we assess the impact ofnopenness on innovation in products/services, and also on process innovation drawing on anlarge-scale sample of Australian firms. In essence, we find that open innovation modelsnare useful for firms seeking to innovate in processes as well as products and services.nHowever, we find that openness to external information sources may, after a time, lead tondecreasing marginal returns as measured by innovation performance. We also observenthat, within our sample, the proposed complementarities between internal and externalnare generally only evident as precursors to the introduction of new products and services,nand may not be as beneficial in stimulating process innovations. It is also shown by ournstudy that investment in absorptive capacity has a declining margining effect on theninnovation performance of new processes, but not on the introduction of new productsnand services