Rethinking performance management: a behaviour-based perspective

摘要

In a turbulent economic and social environment, understanding the drivers of individual and organisational performance has become paramount. This research emphasises the centrality of human behaviour as the major determinant of performance outcomes. Drawing on the main assumptions underpinning organisational behaviour, applied psychology and human resource development literature, this research provides a thorough analysis of the concept of behaviour, its antecedents and consequences, and addresses potential implications for performance management. Specific guiding principles are suggested to lay the foundations of behaviour-based performance management systems that recognise the role of behaviour in predicting performance and link human-oriented investments to organisational effectiveness.